By Gina Blitstein

Where do you find the personnel to work at your business? Your ideal new hire may already be in your employ. Many employers prefer to fill positions and promote from within their organization, instead of bringing on new employees from the outside.

An existing employee is a known entity to you – and is already familiar with the inner workings, of your company, at least to some degree. Existing employees possess first-hand experience with issues, priorities and procedures unique to your business. There are many advantages for you as employer to hire from your existing workforce. You already have a track record of performance, reliability, honesty, work habits, ambition and attitude to refer to. You’ve probably seen employees on the job and been able to assess their overall level of competence and professionalism when working with customers and/or co-workers. An employee from the outside, while seemingly capable and suitable “on paper” still represents a bigger “question mark” in those very real, yet difficult to subjectively measure, areas.

When considering hiring from within, it’s incumbent on you to set the stage to ensure your company is – and remains – an appealing place to work. When hiring from your own employee pool, how can you make “moving up the ladder” within your business an attractive professional trajectory for your workers? Further, what can you do help them be the ideal candidates for the positions you need filled? The key lies in the attitude you adopt toward those people who keep your machine running.

Ways to make your business an attractive place for employees to remain and grow professionally

Reward loyalty - Employees are less inclined to remain at a company they feel doesn’t care if they stay or leave. Foster relationships with employees that demonstrate they are more than an easily replaced cog in a wheel. Keep track of employee anniversaries, recognize and celebrate longevity and individual milestones with the company.

Encourage initiative - Create an environment wherein employees want to go the extra mile, think outside the box to improve processes, and are invested in the company’s success enough to contribute an extra measure of their creativity and effort. Be open to ideas and input from all employees and implement appropriate changes accordingly. Bonuses are nice, but at the very least, keep detailed records of who is making the effort to go above and beyond the call of duty – and publicly recognize them for it.

Provide professional support - Give employees all the equipment, information and resources they need to do their best work for you. Employees who are professionally supported will feel empowered in and appreciated for their day-to-day efforts on the job.

Compensate fairly - Quibbling over every dollar and benefit just makes employees feel like impositions rather than valuable assets. When employees feel fairly compensated for their work, they will be less inclined to look elsewhere to find a sense of professional satisfaction – which is highly related to the pay they receive.

Demonstrate employee appreciation - While professional support and compensation are important, it is crucial to sincerely demonstrate respect and appreciation for your employees in these ways:

  1. Listen intently to their suggestions and complaints, and then take action to improve circumstances and alleviate pain points for them.
  2. Provide flexibility in schedules to accommodate family and personal issues.
  3. Provide a mission statement to employees to help them see the big picture of which their individual contributions are a part. This will help workers more readily take ownership of their position and perceive themselves as an important piece of the whole.

Help employees be – or become – the right candidate for jobs within your organization – Make training and continuing education available so employees never feel they are growing stagnant by remaining at your company. As they gain skills and knowledge, they can more easily move into new positions, bringing their well-rounded company experience along with them.

You could be incubating your own best future company resources right within the confines of your current business. By investing money in, providing resources for, and adopting a long-term attitude toward the employees you’ve already hired, you may need look no further than your own business for kinds of loyal, satisfied workers you need to reach great success.

Gina Blitstein combines her insight as a fellow small business owner with her strong communication skills, exploring topics that enhance your business efforts.


The information provided is presented for general informational purposes only and does not constitute tax, legal or business advice. Any views expressed in this article may not necessarily be those of Nevada State Bank or its affiliates.