By Dave Ramsey
When your team is happy, customer satisfaction and loyalty are high. Plus, employee turnover is low. All these things lead to a happy bottom line. An awesome workplace atmosphere is much more fun, and fosters a heightened sense of creativity and productivity in everyone.
So, how do you achieve such a culture?
Be an example
As a leader, you set the tone for your team. When you’re miserable, your team is, too. When you don’t work, your team doesn’t feel like working. Check your attitude each morning, and make sure it’s optimistic. How about a big smile, or some genuine laughter? They’re both instant mood enhancers for everyone around you.
Share the why
One of the keys to keeping your team engaged and happy is by doing work that matters. It creates employees who work with passion, and feel a profound connection to their company. When you and your team play for something bigger than yourselves, everyone plays harder and smarter. Let them know what you do is important, and share this idea with them as much as possible. There aren’t many things that lift people more than believing in a dream, vision and mission bigger than themselves.
Treat your team like family
Rabbi Daniel Lapin wrote a wonderful book called Thou Shall Prosper. In it, he says God is pleased when we are obsessively, compulsively consumed with the needs of others. That’s easy to understand as far as your family is concerned, but do you apply this principle to your team members? Are you looking for what’s best for them? Treat your team like family, with respect, dignity and a caring heart. If you do this, they’ll act like family.
Create a culture of communication
One of the keys to an awesome culture is communication. A lack of it creates distrust, fear and anger, and the result is employees who are uninformed and think the worst, instead of a team that’s united.
Always let your team know what’s going on, whether the news is good or bad. Talk it up, share your stories, and be transparent. When in doubt, overshare.
Creating a culture of happiness is not just a goal to shoot for once your company is growing and the money is flowing. By simply being open, honest and caring, you can create a team that loves being together and coming to work every day. And when that happens, everyone wins!
America's trusted voice on money and business, Dave Ramsey is a personal money management expert and extremely popular national radio personality. His three New York Times best-selling books – Financial Peace, More Than Enough and The Total Money Makeover – have sold more than 6 million copies combined.
The information provided is presented for general informational purposes only and does not constitute tax, legal or business advice. Any views expressed in this article may not necessarily be those of Nevada State Bank or its affiliates.